If you have ever wondered, "My site is supposed to be bringing in sales or achieving this goal, but it is not. What's wrong, and how do I fix it?," then a lifesize interactive usability audit is for you. We’ll help you get to the bottom of your usability issues.

If you'd like to arrange for a custom assessment, contact us now.

Purposes

• To make recommendations for improvement, especially for a specific problem, by examining user behavior through qualitative and quantitative means.

Components

• Qualitative usability testing (in-person usability testing in a lab setting)
• Quantitative usability research
  • Userfly/Clicktale
  • Online survey
  • Web analytics

Deliverables

• lifesize's proprietary usability index rating
• Research findings
• Recommendations for how to improve site or application performance
• Statement of work for implementation of the recommendations